Witnessing the coronavirus, COVID-19 make its mark across the world has been a harrowing experience for everyone as it has left in its wake, a trail of death, poverty, and uncertainty. Events of the past months escalated at an alarming rate into a full-scale pandemic with thousands of lives lost because it crept upon us, and here we are today still battling to contain the spread of the virus.
As a fallout, businesses have had to rethink their processes, lay-off non-essential staff, and operate skeletally and in some organisations remotely through the adoption of digital technologies. These are indeed unprecedented times characterised by corporations and individuals as well as fighting for a chance to survive and thrive in what has become the new reality.
While medical professionals battle to save lives and seek a permanent cure to the coronavirus, it has become very critical for organisations to build versatile and productive teams to survive.
Teams have become a key tool for organising work and operating efficiently in the modern workplace; this is because teams have the potential to promptly gather regardless of location, quickly and seamlessly function, organise themselves and execute projects with ease.
Again, they have proven to be remarkable tools for employee motivation and growth as employees make deliberate efforts, and often volunteer to be coopted into teams they see as versatile, productive, and align with their career goals.
Although human resources departments have traditionally focused on individual employees, the development of teams that can work together effectively should become the highest priority for every organisation. Organisations need to educate employees about how to collaborate effectively with their colleagues and learn to contribute to projects by making group contributions instead of individual contributions.
To help organizations recover from the COVID-19 scourge, it will be important to reevaluate the strengths, competencies, and weaknesses of each staff, assign them to various teams with clearly defined goals, objectives, and deliverables.
However, it is pertinent to note that productive teams do not just happen, they take time and effort to build, develop, and grow into maturity.
According to HR and Management consultant Susan Heathfield, the purpose of creating teams is to provide a framework that will increase the ability of employees to participate in planning, problem-solving, and decision making to better serve customers.
Heathfield maintains that increased participation promotes the following:
- A better understanding of decisions
- More support for and participation in implementation plans
- Increased contribution to problem-solving and decision making
- More ownership of decisions, processes, and changes
To be able to fulfill the purpose for which they were created, which is primarily to develop and implement better systems that improve products or services and optimize delivery and customer experience as well as generate revenue, team members must understand each other and the importance of focusing on the task.